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Workplace Civility

In this course, the students will be subjected to a professional learning content concerning the concept of workplace civility and how it can be developed.

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Whenever an individual enters the job market, it is expected that at some point in time they will be working with other individuals and colleagues of an organization in a shared working facility. Thus, it is of utmost importance for aspiring professionals to develop sufficient understanding and awareness for treating others with dignity, and respect, as well as being considerate towards others’ feelings. Workplace Civility is one of the most fundamental aspects of a healthy and positive organization. Though sometimes learning material related to proper workplace manners and civility may be tedious, it is essential for an individual operating in any working environment to possess workplace civility behavior that promotes mutual respect and preserves the civility of the workplace. To help professionals comprehend this important concept, CUNITECH Institute provides a professional online course that covers the fundamentals of workplace civility.

Learning Objectives:

Understand the fundamental concepts that are associated with workplace civility and its behavioral indicators.
Understand the business importance of developing civility behaviors and approaches through understanding the cost of incivility.
Incorporate industrial knowledge and concepts of workplace etiquette, and learn the basic styles of conflict resolution.
Develop strategies and practices for diagnosing causes of uncivil behavior and addressing those causes through facilitative communication skills and interventions.

About this Course

CUNITECH Institute’s Workplace Civility is a professionally developed online course designed to facilitate the professional development journey of aspiring professionals in their efforts to gain a comprehensive understanding of the importance of workplace civility. Moreover, in this course, the students will learn about the fundamental theoretical and practical implications related to civility in the workplace and comprehend the necessary behaviors for expressing a positive and appropriate attitude in a workplace. Furthermore, this course aims to support the students in the process of obtaining the necessary knowledge for them to appropriately express their civility in the workplace, gain the necessary skills for detecting uncivil behavior, and facilitate a healthy working environment in every organization that they operate.