Documentation, archiving, and record management has been one of the fundamental aspects of all organizations. Organizations that have emphasized developing a proper record management process have witnessed positive results, which benefits them in many areas. For an organization to be successful, documentation of their condoned processes, operations, and types of communication and interaction are essential in deeming an organization as a successful one.

This course is developed to provide a theoretical and practical understanding of the concepts and aspects which are associated with documenting, archiving, and records management as an important element organizational success, that positively influences the performance, but also the effectiveness and efficiency of the overall operations. Furthermore, this course aims to support you in the process of gaining the necessary knowledge so that you can utilize the best practices for documenting, archiving, and records management to improve the effectiveness of the organization, and positively impacting performance of the organization.