The Modern Workplace: Emotional Intelligence

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The Modern Workplace: Emotional Intelligence


Emotional Intelligence (EQ) is your ability to combine your thoughts and feelings to build quality relationships and make authentic decisions. It refers to improving your performance, commitment and well-being in a sustainable way, so that it accompanies you. With practice, patience, persistence and perseverance, this online course will give you all the understanding you need to develop the kind of exciting social life you hope for. You will understand how to achieve genuine social success while remaining true to your personality and character. This online course offers a series of modules that explore the different components that make up emotional intelligence. The course is structured to cover emotional intelligence in detail, allowing you to understand emotional intelligence, its importance at work, in social contexts and at home, and how you can develop your emotional intelligence. By the end of this course, you will have discovered revolutionary social success secrets to unlock unlimited social trust in all areas of your life; to develop more impressive communication skills, transform your social trust and have a far greater impact on the quality of your personal and professional relationships.

Learning Objectives:

Upon the successful completion of the course, the student will become familiar with the essential concepts of Emotional Intelligence in HR and will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Course Modules & Duration:

The Emotional Intelligence in HR online course is equivalent to 6 (six) hours to complete – including the final quiz.

Module 1: What is Emotional Intelligence30 minutes
Module 2: Four Skills in Emotional Intelligence 30 minutes
Module 3: Verbal Communication Skills 30 minutes
Module 4: Non-Verbal Communication Skills 30 minutes
Module 5: Social Management and Responsibility 30 minutes
Module 6: Tools to Regulate Your Emotions 30 minutes
Module 7: Gaining Control 30 minutes
Module 8: Business Practices (I) 30 minutes
Module 9: Business Practices (II) 30 minutes
Module 10: Making an Impact 30 minutes
Final Quiz: A quiz that consists of 20 questions (passing score 60%)1 hour


As soon as you finish the online course, you can download your Certificate of Achievement. This will also be accessible in your account any time you log in. Your Certificate of Achievement includes the online course you have studied, your name, the date of completion, and a verification number that can be used by future employers to verify that you passed your course.

Navigation Guide:

The Emotional Intelligence in HR online course is divided into manageable modules and topics. Go through these modules at your own pace and learn about each of the topics in the online course. We use images, written information, diagrams, and other resources to help you get to know the content without any problems. This online course is designed to progress without any assistance, but our support staff can be contacted if you need us.

Follow this link to download the: Navigation Guide for the Emotional Intelligence in HR online course. If you have any further questions or require further support, please do not hesitate to contact us at

“Running a marathon with a backpack is tough and may hinder you from winning the race. Don’t let the baggage from your past–heavy with fear, guilt, and anger–slow you down”.  

Maddy Malhotra