Master Creative Problem Solving & Decision-Making

Current Status
Not Enrolled
Get Started
This course is currently closed

Master Creative Problem Solving & Decision-Making


The Master Creative Problem Solving & Decision-Making online course is designed to directly address students’ ability to be creative, an essential skill required in any field. It emphasizes divergent thinking, the ability to develop multiple ideas and concepts to solve problems. Through a series of creativity lectures, case studies, and review questions, students develop both an understanding of creativity and increase their own capacity. This online course will help students understand the essential function that creativity and innovation play in their personal and professional lives. The course aims to encourage students to step outside their current comfort zone and recognize the value of this exploration, learning the meaning of diversity of ideas and how to communicate this understanding to others. Our comprehensive online course provides students with an overview of all the essential steps in the problem-solving process to acquire the skills and knowledge needed to identify and implement solutions to all types of problems. Mastering creative problem solving allows students to develop new ideas and identify opportunities “outside the comfort zone.”

Learning Objectives:

Upon the successful completion of the online course, the student will become familiar with:

  • Understand problems and the creative problem-solving process
  • Identify types of information to collect and key questions to ask in problem-solving
  • Understand the importance of a correctly defined problem 
  • Learn how to write concrete problem statements
  • Use idea-generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Learn how to evaluate potential solutions 
  • Understand the importance of fact and intuition in selecting a solution
  • Understand how to identify the tasks and resources needed to execute solutions
  • Learn how to evaluate and adapt solutions
  • Monitor the implementation of solutions to celebrate successes and identify improvements

Course Modules & Duration:

The Master Creative Problem Solving & Decision-Making online course is equivalent to 6 (six) hours to complete – including the final quiz.

Module 1: Problem Solving Method30 minutes
Module 2: Information Gathering 30 minutes
Module 3: Problem Definition 30 minutes
Module 4: Preparing for Brainstorming 30 minutes
Module 5: Generating Solutions (I) 30 minutes
Module 6: Generating Solutions (II) 30 minutes
Module 7: Analyzing Solutions 30 minutes
Module 8: Selecting a Solution 30 minutes
Module 9: Planning Your Next Steps 30 minutes
Module 10: Recording Lessons Learned 30 minutes
Final Quiz: A quiz that consists of 30 questions (passing score 60%)1 hour


As soon as you finish the online course, you can download your Certificate of Achievement. This will also be accessible in your account any time you log in. Your Certificate of Achievement includes the online course you have studied, your name, the date of completion, and a verification number that can be used by future employers to verify that you passed your course.

Navigation Guide:

The Master Creative Problem Solving & Decision-Making online course is divided into manageable modules and topics. Go through these modules at your own pace and learn about each of the topics in the online course. We use images, written information, diagrams, and other resources to help you get to know the content without any problems. This online course is designed to progress without any assistance, but our support staff can be contacted if you need us.

Follow this link to download the: Navigation Guide for the Master Creative Problem Solving & Decision-Making online course. If you have any further questions or require further support, please do not hesitate to contact us at

“Whenever you see a successful business, someone once made a courageous decision.”

Peter F. Drucker